Privacy and Cookie Policy

Last updated: November 1, 2026

This policy explains what personal data we collect when you visit steedvision.com or buy from us, how we use it, who we share it with, and the choices you have.

1. Who We Are

The website steedvision.com is operated by Steed Technology (Shenzhen) Co., Ltd. ("Steedvision", "we", "us"), No. 175 Zhenzhong Road, Futian District, Shenzhen 518028, China. We are responsible for the personal data described in this policy. For any privacy question or request, email [email protected].

2. Data We Collect

Information you give us

Orders: name, email address, phone number, shipping and billing address, the products you buy and the amounts paid.
Customer account: if you create one, your email address, password (stored only in encrypted, hashed form) and saved addresses.
Messages: what you send us through the contact form, by email or on WhatsApp, such as questions, photos and order details.

Payment information. Card and wallet payments are processed by Stripe, and PayPal payments by PayPal. You enter your card details on their secure pages or fields; we never see or store your full card number. We receive only the payment status and limited details such as card brand, the last four digits and the country of the card.

Information collected automatically

IP address, browser and device type, language, pages viewed, the website or ad that referred you, and the date and time of your visit.
Your approximate country, derived from your IP address, which we use to show prices in your currency and delivery estimates for your country.
With your consent where required (see section 5), how you use our pages, collected by our analytics tools, and whether you arrived from a Google ad and later placed an order.

3. How We Use Your Data

To process and deliver your order, including payment, shipping, customs clearance, returns, refunds and warranty service. Legal basis: performance of our contract with you.
To answer your questions and provide support. Legal basis: our contract with you, or our legitimate interest in responding to enquiries.
To keep the website and payments secure and to prevent fraud and abuse. Legal basis: our legitimate interest.
To keep accounting and tax records. Legal basis: legal obligation.
To understand how the website is used and improve it, and to measure which ads lead to purchases. Legal basis: your consent in the European Economic Area, the United Kingdom and Switzerland; our legitimate interest elsewhere.

We send you emails about your order, such as the order confirmation and the shipping notice with tracking. We do not send marketing emails unless you ask us to. We do not make decisions about you based solely on automated processing.

We share personal data only as needed to run our store: with payment providers (Stripe and PayPal), couriers and customs brokers, providers of website hosting, security, email and analytics services, and authorities when the law requires it. These providers may use the data only to provide their services to us. We do not sell your personal data.

5. Cookies and Your Choices

Cookies and similar technologies (such as browser local storage) are small pieces of data stored by your browser.

Essential: needed for the shopping cart, checkout, customer account, security and remembering your settings. Examples: PHPSESSID, form_key, mage-cache-sessid, mage-cache-storage, private_content_version, section_data_ids, X-Magento-Vary, last_visited_store; Cloudflare security cookies such as __cf_bm; Stripe and PayPal cookies on the checkout page; and zaraz-consent, which stores your cookie choices. These cannot be switched off.
Analytics: tools such as Google Analytics, used to understand how visitors use the website.
Marketing: Google Ads conversion measurement, which uses the click identifier added to the link when you click one of our ads.

Your choices. If you visit from the European Economic Area, the United Kingdom or Switzerland, analytics and marketing tools stay off until you accept them in the cookie banner. In other countries they are on by default. Wherever you are, you can change or withdraw your choice at any time with the "Cookie settings" link at the bottom of every page. We pass your choice to Google through Google Consent Mode, so Google tools only use cookies you have allowed. You can also block or delete cookies in your browser settings, but parts of the store, such as the cart, may then stop working.

6. International Transfers

Steedvision is based in China, and our service providers operate in several countries, including the United States. When you order from us or contact us, your data is transferred to and processed in China and in these countries as needed to fulfil your order and answer you. Where our service providers transfer personal data from the European Economic Area or the United Kingdom, they rely on safeguards such as the European Commission's Standard Contractual Clauses in their data processing terms.

7. How Long We Keep Data

Order, invoice and payment records: for as long as tax and accounting laws require.
Customer account: until you delete it or ask us to delete it.
Support messages: for as long as needed to resolve your request and any later return or warranty claim.
Analytics data: deleted automatically according to the retention settings of each analytics tool.

8. Security

The whole website is served over an encrypted HTTPS connection. Passwords are stored in hashed form, payment details are handled by Stripe and PayPal, and access to our store administration is restricted. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the relevant authorities of a data breach where the law requires.

9. Your Rights

Depending on where you live, you have the right to:

access the personal data we hold about you and receive a copy;
correct inaccurate data;
ask us to delete your data, unless we must keep it, for example for tax records;
object to or restrict our use of your data, including use based on legitimate interest;
receive your data in a portable format;
withdraw your consent at any time, without affecting earlier processing.

To exercise these rights, email [email protected]. We may ask you to confirm your identity, and we reply within one month. If you are in the European Economic Area, the United Kingdom or Switzerland, you can also complain to your local data protection authority.

If you live in California or another US state with a privacy law, you have the right to know, correct and delete your personal data and to opt out of its sale or sharing for targeted advertising. We do not sell personal data. You can turn off advertising cookies at any time with the "Cookie settings" link. We will not treat you differently for exercising these rights.

10. Children

Our website and products are intended for professionals and adults. We do not knowingly collect personal data from children under 16. If you believe a child has given us personal data, please contact us and we will delete it.

11. Changes to This Policy

We may update this policy when our services or the law change. The date at the top of this page shows when it was last updated. For significant changes, we will show a notice on the website.

12. Contact Us

Steed Technology (Shenzhen) Co., Ltd.
No. 175 Zhenzhong Road, Futian District, Shenzhen 518028, China
Email: [email protected]